Remember we are all human beings going through own own trajectory in life, at a particular stage of development, and are managing our own challenges in our lives at the moment, and do not know everything.
Remember that kindness takes longer but is more lasting than a harsh demand; is often in short supply; and costs us nothing to be kind.
Do unto others as we would have them do unto us.
But if they do unto us what we would not do unto them without an acceptable reason then the gloves come off.